In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!Step 3: The new version of the GAL will now be downloaded.The nickname needs to be part of the contact's full name.In other words, you won't be able to use "Boss" as the nickname for your boss (unless, of course, his or her name is something like "Boss Tweed").When one match is found, the name has a solid underline. Also known as Suggest Names, this is the feature that shows addresses of people you’ve sent messages to previously and you can select matches as you begin typing.When more than one possible match exist you’ll see a red wavy underline. When more than one match exists for a name you’ve used before, Outlook resolves to the last name used and uses a green dotted line to alert you that other possibilities exist. Autocomplete collects the addresses when you send new messages or reply and in later versions, you can seed the list with addresses for your address books.
I might have a problem with my Offline Address Book in Outlook.
We recommend that you update Outlook 2011 to the latest SP3 version 14.3.4 or later.
Go to Help Check For Updates to download the latest version.
A status window will open to indicate that the download is in progress and will close automatically when the download is complete.
(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.